Help Center

Shipping destinations:

• We ship both locally and worldwide.

Shipping times:

• Local orders could take up to 2-4 weeks to be delivered to you, but usually land way faster.
• International orders take 4- weeks to be delivered via USPS.
• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• Orders over $100 will have free shipping.
• Orders under $100 will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout. 

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.
  
• We offer ShopPay, allowing customers to buy now, pay later.

Note: An additional exchange fee may apply if your currency is other than US dollars.

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:

• Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email brgrdrip.shop@gmail.com with the subject 'Returns' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

Note: While ALL products are eligible for exchange, only some can be returned for a 100%. Our team may offer 50% refund or in-store credits on a case by case scenario. Please email brgrdrip.shop@gmail.com with any further questions.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 5 business days.

Our support team is always happy to guide you at any step!